customer experience

marketing
AI Customer experience: come sta ridefinendo il rapporto tra brand e consumatori

10 Lug 2025
<img width="768" height="432" src="https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-768x432.png" class="card-responsive-img fit-img" alt="Assist Digital acquisisce Be Simple per potenziare l&#039;offerta Crm e cloud" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-768x432.png 768w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-1280x720.png 1280w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-156x88.png 156w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-1536x864.png 1536w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-640x360.png 640w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-1024x576.png 1024w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8-lq.png 30w, https://img.techcompany360.it/wp-content/uploads/2025/04/24121911/image-8.png 1844w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

acquisizioni
Assist Digital acquisisce Be Simple per potenziare l'offerta Crm e cloud
24 Apr 2025
di Alessandra Castelli
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<img width="768" height="565" src="https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics-768x565.jpg" class="card-responsive-img fit-img" alt="Var Group lancia Ubics, la nuova digital experience agency per guidare l&#039;evoluzione delle imprese" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics-768x565.jpg 768w, https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics-120x88.jpg 120w, https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics-300x221.jpg 300w, https://img.techcompany360.it/wp-content/uploads/2024/01/Andrea-Cinelli-Amministratore-Delegato-di-Ubics-e-Francesca-Moriani-CEO-di-Var-Group-e-Presidente-di-Ubics.jpg 978w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Digital Transformation
Var Group lancia Ubics, la nuova digital experience agency per guidare l'evoluzione delle imprese
25 Gen 2024
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<img width="768" height="432" src="https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-768x432.jpg" class="card-responsive-img fit-img" alt="IFM Infomaster e DVR diventano Base Digitale Platform, player italiano di spicco nel mondo del contact center" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-768x432.jpg 768w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-1280x720.jpg 1280w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-156x88.jpg 156w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-1536x864.jpg 1536w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-640x360.jpg 640w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-1024x576.jpg 1024w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-300x169.jpg 300w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center-1200x675.jpg 1200w, https://img.techcompany360.it/wp-content/uploads/2019/05/Cloud-Contact-Center.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

POINT OF VIEW
IFM Infomaster e DVR diventano Base Digitale Platform, player italiano di spicco nel mondo del contact center
09 Gen 2024
di Emanuele Villa
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<img width="768" height="414" src="https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-768x414.jpg" class="card-responsive-img fit-img" alt="Triennale Milano si affida a Impresoft Group per offrire un&#039;esperienza unica ai visitatori" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-768x414.jpg 768w, https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-156x84.jpg 156w, https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-1024x552.jpg 1024w, https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano-300x162.jpg 300w, https://img.techcompany360.it/wp-content/uploads/2023/07/Christian-Parmigiani-CEO-di-4wardPRO-e-Co-Founder-di-Impresoft-e-Carla-Morogallo-Direttrice-Generale-di-Triennale-Milano.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Case Study
Triennale Milano si affida a Impresoft Group per offrire un'esperienza unica ai visitatori
13 Lug 2023
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<img width="299" height="299" src="https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi.jpg" class="card-responsive-img fit-img" alt="Matteo Cremaschi guida le vendite di SAP Customer Experience in Italia" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi.jpg 299w, https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi-88x88.jpg 88w, https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi-120x120.jpg 120w, https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2023/04/Matteo-Cremaschi-150x150.jpg 150w" sizes="(max-width: 299px) 100vw, 299px" data-eio="l" />

Management
Matteo Cremaschi guida le vendite di SAP Customer Experience in Italia
04 Apr 2023
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<img width="400" height="225" src="https://img.techcompany360.it/wp-content/uploads/2023/03/admin-ajax-1.jpg" class="card-responsive-img fit-img" alt="Vodafone Italia certificata Cisco Gold Integrator Partner" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2023/03/admin-ajax-1.jpg 400w, https://img.techcompany360.it/wp-content/uploads/2023/03/admin-ajax-1-156x88.jpg 156w, https://img.techcompany360.it/wp-content/uploads/2023/03/admin-ajax-1-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2023/03/admin-ajax-1-300x169.jpg 300w" sizes="(max-width: 400px) 100vw, 400px" data-eio="l" />

Partner
Vodafone Italia certificata Cisco Gold Integrator Partner
24 Mar 2023
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<img width="768" height="511" src="https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-768x511.jpg" class="card-responsive-img fit-img" alt="Altea Federation e Università Bocconi insieme per formare i futuri leader dell&#039;innovazione" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-768x511.jpg 768w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-1082x720.jpg 1082w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-1623x1080.jpg 1623w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-1536x1022.jpg 1536w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-2048x1363.jpg 2048w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-132x88.jpg 132w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-1024x681.jpg 1024w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-scaled-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-300x200.jpg 300w, https://img.techcompany360.it/wp-content/uploads/2021/07/002_AR-1200x798.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Formazione 4.0
Altea Federation e Università Bocconi insieme per formare i futuri leader dell'innovazione
21 Mar 2023
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<img width="768" height="512" src="https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-768x512.jpg" class="card-responsive-img fit-img" alt="Con il 60% di Indigo.ai, Vedrai democratizza l&#039;accesso all&#039;Intelligenza artificiale" decoding="async" srcset="https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-768x512.jpg 768w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-1080x720.jpg 1080w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-1620x1080.jpg 1620w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-1536x1024.jpg 1536w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-2048x1365.jpg 2048w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-132x88.jpg 132w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-1024x683.jpg 1024w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-scaled-lq.jpg 30w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-300x200.jpg 300w, https://img.techcompany360.it/wp-content/uploads/2022/08/Michele-Grazioli-_-Presidente-Vedrai-1200x800.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Acquisizioni
Con il 60% di Indigo.ai, Vedrai democratizza l'accesso all'Intelligenza artificiale
09 Ago 2022
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